Installation service

Iconic can deal with all aspects of the installation process. We will help ensure that the investment you make is both cost effective and operationally sound. From liaising with Project Managers building surveyors etc. to ensure the installation process runs smoothly. The iconic project management team will ensure that all working permits are arranged before installation starts and are here to ensure that any installation problem are swiftly overcome.

Iconic prides itself in offering a complete service, Iconic will oversee your installation project through to completion.

 

Service Level Agreement (SLA)

Iconic support does not stop at the point of installation. Iconic can offer a tailored Service Level Agreement (SLA) to suit your particular operational requirements.

Iconic operates a 24 x 7 help desk. Our initial approach is to assist with remote diagnostic and when possible remote fault rectification. Where this is not possible an Iconic engineer will make a visit within the timescale as prescribed in the SLA. Iconic maintains a stock of Hardware spares and if required can provide on site spares. Likewise extended warranties are available on all hardware components.

Talk to us about your requirement for after sales care.